Adaptations
Council tenants
For minor adaptations, the OT worker will arrange for the recommendations to be made to the Housing Adaptations team. They will then order the works.
For major adaptations, the OT worker will arrange for the recommendations to be made to the Housing Adaptations team. They will then carry out a survey and order the works.
Private owners and private tenants
We can give you guidance and advice if you are providing your own adaptation. We can also make recommendations for provision.
Minor adaptations
Minor adaptations will either be provided through Adult Social Care or Housing Associations. Some Housing Associations provide adaptations for their tenants.
Major adaptations
Major adaptations are provided through a means tested grant called Disabled Facilities Grant.
Following your assessment, the OT worker agrees recommendations with you. They will pass these on to the Hull City Council Private Housing team.
Adaptation works
If you have an enquiry about a start date for adaptations works, ongoing adaptation works or progress about an OT Assessment, email -
Council tenants – HS-CSDPA@hullcc.gov.uk
Private households - private.housing@hullcc.gov.uk
I have equipment provided by Adult Social Care/Health from NRS, I no longer need
You can contact NRS on 03448 936 375 and they will arrange collection.
I have equipment that is broken - including repairs to wheelchairs
You can contact NRS on 03448 936 375 and they will arrange a repair.
I am a council tenant and my shower adaptation or wash dry toilet is broken
This needs to be reported on 01482 300 300 as a repair.
I have a stair lift I no longer need
If you are a council tenant, you can e-mail us at HS-CSDPA@hullcc.gov.uk.
If you are a private tenant or homeowner, you can email us at private.housing@hullcc.gov.uk.
I am a council tenant and my stair lift is not working
If the stair lift is -
- still under warranty, contact Prism Medical on 01924 840 100
- not under warranty, contact Pickering Lifts on 01482 352 996
If you have received a Disabled Facilities Grant for a -
- stairlift
- through floor lift
- wash dry toilet
it needs servicing or repairing.
The householder is responsible for any repairs to these items. When the lift is installed, it will have a 5-year maintenance and repair warrantee. This is provided as part of the grant. After this period, the householder is responsible for arranging and funding any maintenance and repairs.