How to make a claim
To make a claim you can complete the form online.
Answer the questions in the form carefully and accurately. Each application is checked and may be rejected if you do not meet basic qualifying conditions, or have not fully completed the form. You may be notified by SMS text message if your application is rejected for this reason.
Apply for a Crisis Payment (opens in new window)
- telephone 01482 300 303
- visit a Customer Service Centre
- ask a Trusted Referrer to complete the application for you