If you have been unable to find the information you are looking for or the service you require you can contact us online.
Alternatively if you want to provide us with feedback you can do so through our corporate feedback and complaints scheme.
Or you can tell us about your experience using our website by filling in our satisfaction survey.
We monitor our account from Monday to Friday, 9am - 5pm.
If you wish to make an enquiry about our services email us at firstname.lastname@example.org
Emails are responded to within 24 working hours as per the normal opening hours below.
All telephone enquiries are dealt with by our contact centre.
Our telephone numbers below are available Monday to Friday, 8am - 7pm and Saturday 9am – 1pm
Please be aware the Contact Centre experience busy times on a Monday, and also during office hours between 9am to 11am daily. If your call is not of a urgent nature, please try to call after these times.
- residents and visitors - 01482 300 300
- businesses - 01482 300 301
- welfare hotline - 01482 300 303 (housing benefit, council tax reduction and welfare benefits)
The Box Office is available Monday to Saturday, 8am - 7pm and Sunday 9am - 4pm.
- box office - 01482 300 306
Out of hours
Outside of these times an out of hours service is available for emergency council housing repairs only on 01482 300 300.
Emergency social care out of hours is available Monday to Thursday, 5pm - 8am and Friday, 4.30pm to Monday, 8am on 01482 300 304
You can visit one of our sites to access our services and information.
For general enquiries -
Hull City Council
Alfred Gelder Street