New, replacement and removal of bins

Bin removal

You can also request a bin to be removed from your property if you no longer need it.

Bin removals will take place between 7am and 5pm on your removal date. You do not need to be in your property at the time of the removal.

We cannot remove bins from tenfoots.

Request a bin removal

Report an abandoned or fly-tipped bin

Abandoned bins attract other types of rubbish and can make a street appear uncared for. If you see a bin that has been abandoned on the street, footpath or left out by a neighbour, please let us know and we'll get it removed.

Service failures

We are sorry if your bin has not been delivered or removed on your appointment date. Please notify us using the service failure form and we will get it resolved as quickly as we can.

Report a bin delivery or removal failure