If you become homeless

COVID-19 service update - 

If you have nowhere to stay tonight or it is not safe for you to remain in your current property please ring the Housing Options Team on 01482 612 040 during office hours (01482 300 304 out of hours) and an Officer will help you.  

If you are under threat of homelessness please complete the Homelessness referral form below and an officer will call you back within 48 hours. There should not be any evictions for the time being but please do contact us if your landlord has threatened you with eviction and you need advice about this.

Ongoing cases will be managed over the phone.

If you become homeless

If you are already homeless, or despite the work you and your caseworker do, you cannot prevent your homelessness then the focus is on helping you secure accommodation over a 56 day period. If you are eligible for assistance and have a priority need you are offered accommodation in the meantime.

Citizens Advice can also provide you with independent advice and information on applying for homeless help.

Access Citizens Advice

Find out if you are considered in priority need

You are considered in priority need if you are -

  • responsible for full time care of dependent children
  • in households containing pregnant women
  • a young person aged 16 or 17
  • homeless as a result of a natural emergency such as fire or flood
  • considered to be vulnerable and at risk as a result of -
    • old age
    • mental illness
    • physical disability
    • violence
    • harassment
    • other exceptional circumstances
  • considered to be vulnerable as a result of having served a prison sentence or having been discharged from HM Regular Forces

Find out if you have a connection to Hull

This might be that you have -

  • lived here for six out of the last 12 months
  • lived here for three out of the last five years
  • a permanent job in Hull
  • close family (parents, brother or sister) that have lived here for the past five years
  • exceptional circumstances why you must live in Hull

If you do not have a connection to Hull we pass you onto another area where you do, as long as it is safe for you to go there.

Intentionally homeless

Please remember that in considering your case, we also assess whether you have in any way contributed to your circumstances, this is called ‘intentionality’. Each case is considered carefully to decide whether the loss of accommodation was deliberate or through no fault of your own