COVID-19 service update -
Homeless or under threat of homelessness
If you -
- have nowhere to stay tonight
- are under threat of homelessness
- it is not safe for you to remain in your current property
Please ring the Housing Options Team on 01482 612 040 during office hours Monday to Thursday - 9am to 5pm Fridays 9am to 4.30pm (01482 300 304 out of hours) and an officer will help you.
Alternatively you can go to the below link for advice and to complete a self-referral. An officer will call you back within 48 hours.
Cases will be managed via telephone and e mail.
If you do not have access to a phone, you can attend The Wilson Centre where you will be able to use a phone to contact the Housing Options Team.
During the pandemic notice periods have changed for private tenants.
Usually your landlord must give you up to two months notice. Because of coronavirus (COVID-19), the notice periods are longer.
If you have been given notice since 29 August 2020, your landlord must give you six months to leave. You might have to leave much sooner if you’re evicted using a section eight notice, depending on the reason for eviction.
Please make sure you contact us about any notices you receive so that we can give you some advice.
Due to COVID-19 the situation is changing regularly and we advise you to check the latest guidance on at GOV.UK -
If you become homeless
If you are already homeless, or despite the work you and your caseworker do, you cannot prevent your homelessness then the focus is on helping you secure accommodation over a 56 day period. If you are eligible for assistance and have a priority need you are offered accommodation in the meantime.
Citizens Advice can also provide you with independent advice and information on applying for homeless help.
Find out if you are considered in priority need
You are considered in priority need if you are -
- responsible for full time care of dependent children
- in households containing pregnant women
- a young person aged 16 or 17
- homeless as a result of a natural emergency such as fire or flood
- considered to be vulnerable and at risk as a result of -
- old age
- mental illness
- physical disability
- other special reason
- considered to be vulnerable as a result of having served a prison sentence or having been discharged from HM Regular Forces
Find out if you have a connection to Hull
This might be that you have -
- lived here for six out of the last 12 months
- lived here for three out of the last five years
- a permanent job in Hull
- close family (parents, brother or sister) that have lived here for the past five years
- very special reasons why you must live in Hull
If you do not have a connection to Hull we pass you onto another area where you do, as long as it is safe for you to go there.
Please remember that in considering your case, we also assess whether you have in any way contributed to your circumstances, this is called ‘intentionality’. Each case is considered carefully to decide whether the loss of accommodation was deliberate or through no fault of your own.