Trading practices and consumer advice

Consumer product safety

Register my appliance

Consumers can register their domestic appliance online. This lets manufacturers issue safety updates or repair notifications to the right homes.

Product recalls

Consumers can check the HM Government website to see if consumer products have been recalled. This also has information on what to do if a product in those categories has been recalled.

Buying second hand goods

When consumers buy second hand goods they are required by law to be safe. The Royal Society for Prevention of Accidents has a guide to buying second-hand goods.

Consumer rights

The law gives you a right when you buy goods or services. Citizens advice can provide help and advice on your rights as a consumer or how to make a complaint. You may call the Citizens Advice consumer helpline on 03454 040 506.