Street lighting

We manage the design and erection of all new lighting schemes within the city. We are also responsible for repairs to -

  • street lighting
  • illuminated signs
  • non-illuminated signs
  • beacons and illuminated bollards

This excludes the A63/A1033 trunk road (Clive Sullivan Way, Castle Street, Garrison Road and Hedon Road). To report an item on this road contact the Highways England on 0300 123 5000 or email

Report a broken streetlight

If you notice a fault with a streetlight or any of the other features listed above, please complete the online form below. Please provide an accurate as possible description of the location, including -

  • street name
  • adjacent house number, shop name or nearby lamp post number

We deal with street lighting faults within five working days. We attend emergencies within two hours.

This online service is currently unavailable for a temporary period.

Please telephone 01482 300 300 if you wish to access this service.

We apologise for any inconvenience caused.