Seasonal Trading, Flow & Operational Readiness - Planning Ahead to Maximise Peaks & Reduce Pressure
This planning-focused workshop helps businesses move from reactive firefighting to proactive preparation, improving confidence, efficiency and customer experience during busy periods.
About this event
Seasonal peaks, local events and changes in footfall can put significant pressure on high street businesses. This planning-focused workshop helps businesses move from reactive firefighting to proactive preparation, improving confidence, efficiency and customer experience during busy periods.
Part of the Supporting Hull & East Yorkshire High-Street Businesses series, in this session participants will explore how to anticipate demand, manage flow, prepare teams and ensure operational readiness — so peak trading periods become opportunities rather than stress points.
Key Learning Objectives
By the end of the workshop, participants will be able to:
• Identify key seasonal and local trading pressures
• Plan more effectively for busy periods and events
• Improve customer flow and reduce bottlenecks
• Prepare staff, space and processes for peak trading
• Reduce stress and firefighting during busy times
• Review performance and improve future readiness
• Leave with clear actions to improve operational confidence
Delivered by expert Insight6 on behalf of Hull and East Yorkshire Business Support Services.