Operational Excellence on the High Street: Safety, Seasonality & Readiness - Trading Smoothly, Safely & Confidently All Year Round
This session is designed to help businesses move away from reactive firefighting, the session focuses on realistic actions that improve safety, flow and readiness throughout the year.
About this event
Operational excellence on the high street is about more than systems — it’s about people, preparation and confidence. This hands-on workshop brings together theft prevention, de-escalation and staff confidence with planning for busy periods, seasonal peaks and local events.
Part of the Supporting Hull & East Yorkshire High-Street Businesses series, this session is designed to help businesses move away from reactive firefighting, the session focuses on realistic actions that improve safety, flow and readiness throughout the year.
Key Learning Objectives
By the end of the workshop, participants will be able to:
• Understand common theft risks and prevention techniques
• Recognise and respond to challenging situations safely and professionally
• Build staff confidence and consistency during pressure points
• Plan more effectively for seasonal peaks and busy periods
• Improve operational flow to reduce stress and disruption
• Work more confidently with local police and reporting processes
• Identify practical actions to improve safety and readiness year-round
Delivered by expert Insight6 on behalf of Hull and East Yorkshire Business Support Services.
If you are based on the High Street in Hull or the East Riding of Yorkshire places are fully funded and you can book on today!