Parking and bus lane penalty charge payments

We have several convenient ways for you to pay your parking penalty charge notice or bus lane penalty charge notice (PCN).

You need your reference number which is 10 digits and starts with KH. If you have a different reference number refer to your penalty charge notice to find out how to pay.

Online

Make a secure payment anytime with myPayments. You need - 

  • your debit or credit card
  • an email address to be sent a receipt (optional)

 

From Thursday 15 February 2018 you can only make online payments using a compatible browser.

Visit our browser compatibility page to find out more information

Telephone

You can pay anytime by automated telephone payment on 01482 300 300 (select option 1). Our contact centre staff are available to take payments -

  • Monday to Friday, 8am - 7pm
  • Saturdays, 9am - 1pm

You'll need -

  • your reference number
  • a debit or credit card

In person 

You can pay at by debit or credit card at The Wilson Centre customer service centres. The Wilson Centre also take cash or cheque payments.

Find out more about our customer service centres

 

Debit and credit cards

We accept the following debit and credit cards -

  • Visa
  • Visa Debit
  • Visa Electron
  • Mastercard
  • Maestro

We do not accept American Express.

 

If your case is at the Bailiff please contact them direct or alternatively contact the Traffic Enforcement Centre on  0300 123 1059 or 01604 619 450 and quote your PCN reference number

 

If your query relates to  payments made today please contact The Cash and Banking Department on 01482 300300 and quote your PCN reference number

Access here if you wish to challenge your parking penalty or

appeal your bus lane penalty