Business rates appeals and disputes

High call volumes

We are currently experiencing high volumes of work. We will respond to and action your enquiries as early as we can and ask that you allow for this before contacting us. We apologise for any inconvenience this may cause.

If your enquiry is urgent and you believe you will suffer financial hardship due to the delay, have been summoned to appear at Court for non-payment of your business rates, or received a visit from one of our enforcement officers please contact us on 01482 300 301.

You have the right to appeal your business rates if you are unhappy with them.

Should you choose to make an appeal, you must continue to pay your business rates while your appeal is being reviewed.

If you disagree that you are liable for Business Rates

If you are not satisfied that the council has made the correct decisions regarding your liability for payment, you must write to us saying why you should not be held responsible for payment.

Include the following in your letter -

  • name
  • address
  • the reference number on your account
  • an explanation, with reasons, what you object to

If you think that your bill has not been worked out correctly

If you disagree with how your business rates bill has been worked out, such as if rate relief has not been applied, email the Business Rates team at ndrsr@hullcc.gov.uk.

You need to tell us -

  • your name and address
  • the address of the premises in question
  • what your interest is in the premises (for example, owner or tenant)
  • what you disagree with and why

If you disagree with the date on a completion notice

If you have been served a completion notice on a new or altered building and you believe the building cannot reasonably be completed by the date shown on the notice, you may appeal to the Valuation Tribunal.

This must be done within four weeks of the date on which the notice was served.

More information and forms for appealing are available on the Valuation Tribunal website.