Other feedback
Compliments
When we receive a compliment we will -
- pass it to the right people
- record it on our systems
Suggestions
We welcome your suggestions as to how we can improve the services that we deliver to you. If you complain about why we do things, and not what we do, we may treat this as a suggestion and not a complaint.
If you want to make a complaint and remain anonymous, we will treat this as a suggestion.
When we receive a suggestion we will -
- pass it to the right people
- record it on our systems
- provide you with a response with any action taken (if applicable).