Data protection

Your right to information under the Data Protection Act

The Data Protection Act 2018 gives you the right to apply for a copy of data about yourself. You may appoint someone to apply on your behalf (such as a relative or a solicitor).

To help you, and ensure confidentiality, we will need to ask you-

  • for evidence to confirm your identity, such as a driving licence, or a birth certificate
  • for information to allow us to find the data you want

To make a Subject Access Request please complete the form below -

Subject Access Request (Opens in a new window)

Unhappy with the response provided to your Subject Access Request

If you are not happy, then you can contact us at information.governance@hullcc.gov.uk quoting the reference number we provided you and make a Data Protection Complaint.

Please note this is not a corporate complaint. A Data Protection Complaint is one stage where we will review what has been provided to you in the Subject Access Request response.

Information is available on the Information Commissioners Office website.

Data protection breaches

If you believe your personal data has been breached or compromised, you can report a data protection breach by completing the form below -

Report a data protection breach (Opens in a new window)

Schedule 2 Part 1(2) requests

Organisations that have a crime prevention, law enforcement or tax collection function -

  • to prevent or detect a crime
  • to apprehend or prosecute an offender
  • for taxation or benefit purposes

These organisations can submit Schedule 2 Part 1(2) requests -

  • Police
  • HM Revenue and Customs
  • Child Support Agency
  • Health and Safety Executive
  • Official Receiver
  • Solicitors or another acting on your client's behalf
  • Solicitor acting on your client behalf, but asking for another’s data
  • other Local Authorities or Public Bodies, acting under statutory powers

Make a Schedule 2 Part 1(2) request

Schedule 2 Part 1(5) requests

These requests are necessary for legal proceedings and can be made by submitting our Schedule 2 Part 1(5) form below.

Make a Schedule 2 Part 1(5) request

Email Security

If you want to find out more about our email security and whether emails you send to or receive from us are secure, refer to our guide.

The Information Commissioner

We notify the Information Commissioner of the purposes for which we hold personal data. We do this in two notifications -

  1. electoral registration
  2. whole council

Copies of our notifications are available from the Information Governance team (contact details below), or Information Commissioner's website.

Information Governance Team
The Guildhall
Alfred Gelder Street
Hull
HU1 2AA

Schools have separate notifications with the Information Commissioner. To obtain details or copies of the information they may hold about you or your child, you will need to approach the school concerned. School notifications are also held by the Information Commissioner.

All registers are open to public inspection at the Information Commissioner's office or on their website. If you wish to receive a copy of a notification, contact -

The Office of the Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Closed Circuit Television (CCTV) in Hull

CCTV is one of the tools we use to tackle crime and anti-social behaviour in Hull. CCTV helps us monitor streets and public spaces. It can also be used as part of wider operations by the council, police and other organisations. Our CCTV Control Room monitors cameras around the city, 24 hours a day, 365 days a year.

If you would like to complain about the operation of the system, or you feel that we have not complied with the CCTV code of practice -

For independent advice and guidance on CCTV, contact The Information Commissioner's Office (ICO).

Storage of CCTV images

Recordings are kept for 31 days for street cameras. They are kept for 7 to 14 days for cameras used for the security of council buildings. Storage and retrieval of CCTV images allows analysis of evidence after an event has occurred. We are only permitted to store images recorded from CCTV cameras for 31 days. This is unless the Police request images for evidence in an investigation. After 31 days, all images that have not been formally requested for evidence are destroyed.

Copies of CCTV footage can be requested under Schedule 2 Part 1 (2) or Schedule 2 Part 1 (5) of the Data Protection Act – further details can be found above.

The fee for providing copies of CCTV images for Schedule 2 Part 1(2) requests is £180. This covers the cost of -

  • the system
  • staff administration
  • materials
  • VAT

We do not charge organisations to review images under supervision. We do not charge organisations for us to review images on their behalf. All requests are considered on a case-by-case basis.

Where organisations need CCTV footage in connection with legal proceedings, or where disclosure of CCTV footage is required by law, a request under Schedule 2 Part 1 (5) of the Data Protection Act should be made. The fee for providing copies of CCTV images for Schedule 2 Part 1 (5) requests is £102. All requests are considered on a case-by-case basis.