We will investigate complaints against pet shops and provide advice to pet shop owners or members of the public thinking of opening a pet shop.
Complaints
We will investigate -
- any reported concerns
- complaints relating to pet shops located within the Hull boundary
Opening a pet shop
Anyone wishing to open up a pet shop where live animals are for sale must have a licence.
Licences are required by anyone who home boards dogs, provides day care for dogs or has a boarding kennel establishment. A licence is also required by anyone who breeds three or more litters in a year or breeds dogs as part of a business.
View the Animal welfare fees
Advice to owners
We can give advice to anyone who already owns a pet shop or anyone thinking of opening a pet shop.
Complete our online form and we will investigate and aim to respond to you within three working days.
Request advice or make a complaint about licensed animal premises