On 30 September 2021 the Government announced that a new Household Support Fund (HSF) would be available to us to support those most in need this winter. This application form is to support households in the most need of basic essentials until 31 March 2022.
Expenses that can be considered are -
- food for yourself, your partner and children included in your household according to us or Department of Works and Pension records. Awards will be limited to a maximum of four people
- gas and electricity for those who are responsible for paying these costs
- clothing for yourself, your partner and children included in your household according to us or Department of Works and Pension records. Awards will be limited to a maximum of four people
Award amounts are determined by the items needed and household size. An overall maximum of £200 can be paid per request.
Eligibility
A HSF payment could be awarded to you if -
- your main residence is within the Hull boundary
- you are aged 16 or over and no one receives child benefit for you
- we are able to confirm your identity using your application details compared against our or Department of Works and Pension records
- you are either in receipt of or have an application in progress for
- free School Meals for a child in your household
- Universal Credit
- Housing Benefit
- Council Tax Reduction
- your circumstances leading to the request are considered reasonable at the discretion of a decision making officer
Please note - you can only receive two HSF awards, once before 25 December 2021 and once after this date.
How to make a claim
To make a claim for a HSF payment please complete the below form -
Please answer the questions in the form carefully and accurately as each application is checked and may be rejected if you do not meet basic qualifying conditions or have not fully completed the form.
If you are unable to complete the form online you can access a public computer at one of our Customer Service Centre or telephone 01482 300303.
Access information on our Customer Service Centres
How the payment is paid to you
PayPoint - Money by unique code - a code will be sent by text or given in a letter that has to be collected by hand. This unique code can then be taken to a local PayPoint outlet along with proof of identification to be changed into cash.
Find out where your nearest PayPoint outlet is
Automated payment (BACS) into a bank, building society, or other account you give us details of. You can use the following types of accounts -
- an account in your name or joint names that is suitable for BACs payments
- someone else’s account; as long as you have the person’s permission for this and it is suitable for BACs payments
- an appointee’s or a legal representative’s account, that is in their name, when they are acting on your behalf
Please note that BACS payments can take up to three working days to credit your account.
More information and advice
Warm Home Teams
If you are experiencing problems due to warmth or fuel issues you can make a referral to Warm Homes Team.
Access further information on how to make an assessment
Citizens Advice Bureau
CAB offers free, confidential and impartial advice covering a range of issues regarding general areas of law or specialist advice and support on Welfare and Benefits you can either ring 01482 300 303 to ask for an appointment or visit the Wilson Centre customer service centre to attend a drop in.
Find out more about Citizens Advice Bureau
Department for Work and Pensions
The Department for Work and Pensions (DWP) may be able to provide financial help depending on your circumstances. They offer budgeting loans, short term benefit advances and hardship payments.
Access DWP for further information
If you would like to know how much benefit you may be able to receive or help with budgeting, visit our benefit calculator and budgeting tools.