Skip to main content
Home
myAccount
My Hull Maps
Accessibility tools
Damp and Mould Inspections
Yoursay Hull - New Consultation System is live
Public toilets around Hull City Centre
Damp and Mould Inspections
Yoursay Hull - New Consultation System is live
Public toilets around Hull City Centre

Citizens Advice

Home / Benefits support and welfare advice / Welfare advice / Citizens Advice

Citizens Advice (CA) provide free, quality, independent and confidential welfare and legal advice to residents of Hull. 

The below numbers are for advice/appointments as Citizens Advice would need to ascertain what is required before deciding if you need an appointment or if your issue can be dealt with over the phone at the time -

Generalist advice line - 01482 224 608 or 08001 448 848

Specialist debt advice -  01482 226 859

Connect Well - 01482 217 670

Email - e-advice@hull-eastridingcab.org.uk

Citizens Advice are an independent organisation that can provide assistance with a range of topics including -

  • welfare benefits - help if
    • you are confused about your benefits
    • need advice
    • want to challenge a decision. We can provide help and guidance with filling benefit forms in
  • employment - help if
    • you are owed wages or have had wages unfairly deducted
    • if you have been unfairly dismissed
    • if you have been made redundant
  • debt - help
    • if you are struggling to manage your bills 
    • if you have received letters from a bailiff or the court 
    • if you want to set up affordable repayment plans with creditors
    • if you want to check eligibility for bankruptcy or a DRO (Debt Relief Order) to clear your debts and have a fresh start 
    • if you would like budgeting advice 
  • family - help if
    • you need access to children
    • want residency of children if your relationship is breaking down
    • you are experiencing domestic violence
    • need advice on fostering or adoption
  • housing - help 
    • with rent and mortgage arrears
    • if you are threatened with eviction
    • if you are living in a rented house in a poor state of repair
    • are being harassed by a landlord or face homelessness. We may be able to represent you in court
  • immigration - help if
    • you are seeking asylum
    • you need help to bring family members to the UK
    • you need to remain in the country for work
  • community care - help if
    • you are looking for advice on sheltered accommodation or need accommodation modified due to a disability
    • you need a care assessment or want to challenge a decision, if you are disabled and need to allow a carer to access your finances
    • you are a young carer looking after a family member
  • visually impaired icon
  • accessible lift icon
  • hearing loop icon

Citizens Advice
The Wilson Centre

Opening hours  
Monday 9am - 4pm Walk in and appointment service
Tuesday 9am - 4pm Appointment only
Wednesday 10.30am - 4pm Walk in and appointment service
Thursday 9am - 4pm Appointment only
Friday 9am - 4pm Walk in and appointment service
Saturday closed
Sunday closed

Disabled door access is via the Queens Garden entrance.

View larger map

Further information can be found on the Hull and East Riding Citizens Advice website

 

Related content

  • Where I can get support
  • Hong Kong British Nationals
  • Immediate financial help
  • Homelessness prevention
  • Sheltered Housing
  • Discretionary Housing Payment
  • Free school meals
  • Cost of Living
  • Community Crisis Payments (CCPs)
  • Make a benefit claim

Other Links

  • East Riding - Citizens Advice

Comment on this page

Help us to improve this page by telling us when something isn’t right such as incorrect content or a link not working. Please don't include any personal or financial information, for example your contact details or credit card number. We are unable to respond directly to feedback form submissions. You can also get in touch with us by following these links -

Contact us – for general enquiries
Satisfaction – to tell us about your website experience
Feedback – for compliments, comments, concerns or complaints

Feedback on this page

Visit Hull logo

Most Popular

  • myAccount help
  • Bid for a home
  • School holidays and term dates
  • Contact us
  • My Council Tax account

Contact Us

Make an enquiry about council services.

Contact Us

Connect with us

  • Facebook
  • YouTube
  • Twitter
  • Flickr
  •  TikTok
  •  Instagram
  •  LinkedIn

Sign up to our eNewsletter

  • Terms and disclaimer
  • Privacy notice
  • Cookies
  • Accessibility
  • Web help
© Hull City Council 2023
Feedback button