Citizens Advice

Strike action is planned to take place from Tuesday 29 August to Friday 8 September. This will affect all the offices in Hull and the East Riding. A limited service will be delivered on strike days by telephone and webchat.

Citizens Advice (CA) provide free, quality, independent and confidential welfare and legal advice to residents of Hull. 

The below numbers are for advice/appointments as Citizens Advice would need to ascertain what is required before deciding if you need an appointment or if your issue can be dealt with over the phone at the time -

Generalist advice line - 01482 224 608 or 08001 448 848

Specialist debt advice -  01482 226 859

Connect Well - 01482 217 670

Email - e-advice@hull-eastridingcab.org.uk

Citizens Advice are an independent organisation that can provide assistance with a range of topics including -

• welfare benefits - help if
  • you are confused about your benefits
  • need advice
  • want to challenge a decision. We can provide help and guidance with filling benefit forms in
• employment - help if
  • you are owed wages or have had wages unfairly deducted
  • if you have been unfairly dismissed
  • if you have been made redundant
• debt - help
  • if you are struggling to manage your bills 
  • if you have received letters from a bailiff or the court 
  • if you want to set up affordable repayment plans with creditors
  • if you want to check eligibility for bankruptcy or a DRO (Debt Relief Order) to clear your debts and have a fresh start 
  • if you would like budgeting advice 
• family - help if
  • you need access to children
  • want residency of children if your relationship is breaking down
  • you are experiencing domestic violence
  • need advice on fostering or adoption
• housing - help 
  • with rent and mortgage arrears
  • if you are threatened with eviction
  • if you are living in a rented house in a poor state of repair
  • are being harassed by a landlord or face homelessness. We may be able to represent you in court
• immigration - help if
  • you are seeking asylum
  • you need help to bring family members to the UK
  • you need to remain in the country for work
• community care - help if
  • you are looking for advice on sheltered accommodation or need accommodation modified due to a disability
  • you need a care assessment or want to challenge a decision, if you are disabled and need to allow a carer to access your finances
  • you are a young carer looking after a family member

Further information can be found on the Hull and East Riding Citizens Advice website