Business rates information

Business rates payments

We have several convenient ways for you to pay your business rates.

The total amount due for each financial year - 1 April to 31 March - is shown on your bill. It is usually payable in either 10 or 12 monthly instalments. By default, payments are due on the fifteenth of each month.

Direct debit

We can set up regular payments from your bank or building society account on your behalf.

To set up a direct debit payment schedule you should log in to your My Business Rates account. Or you can download, complete and return the direct debit mandate.

Customers can choose the following payment options -

  • 10 or 12 monthly instalments
  • on the first or fifteenth day of each calendar month


Customers can make secure payments at any time using the button. The following is needed -

  • a debit or credit card. We do not accept American Express cards
  • an email address to be sent a receipt. This is optional
  • your reference number. This is 8 digits long and starts with the number 6. You can find this reference in the top right corner of your business rates bill

You can only make online payments using a compatible browser.

Business rates online payment (opens in new window)

BACS payments

You can transfer a one-off payment or set up regular payments from your bank or building society through -

  • online banking
  • telephone banking
  • in person

Our bank details are -

  • sort code - 62 21 04
  • account number - 00000000 8 zeros

You need to quote -

  • 0000 220 000 followed by your 8-digit reference number. This starts with a 6

If you are paying more than one account in one transaction, send a remittance advising us of the amounts and account numbers. This is so that we can allocate your payment correctly.

This should be sent to


You can pay any time by automated telephone payment on 01482 300 300. Select option 1.

Our contact centre staff are also available to take payments -

  • Monday to Friday 8am to 7pm
  • Saturday 9am to 1pm

You will need -

  • your reference number, which is 8 digits long, and starts with a 6. It can be found in the top right-hand corner of your business rates bill
  • a debit or credit card. We do not accept American Express cards


Make your cheque or postal order payable to Kingston upon Hull City Council. Write your business rates reference number on the back. Send it to -

Hull City Council
Treasury Building
PO Box 15
Guildhall Road

Important information about late or missed payments

The instalment date on your bill is the date on which your payment should have credited your business rates account.

If your payments are late or you miss an instalment, recovery action may be taken to recover the balance outstanding. This could incur additional charges being applied to your account.

If you are experiencing difficulties paying your business rates, contact the business rates team.

Business rates refunds

If you have overpaid your business rates or your circumstances have changed meaning your business rates account is in credit, you can request a refund. You can do this through your My Business Rates account. All payments are made by BACS. They are only be paid to the person or organisation named on the business rates account.

If you owe business rates for previous years or owe money on another account, the credit balance will be used to clear these charges.

Your business rates account

To check the balance of business rates account or to confirm if a payment has been received, request a refund or contact the business rates team.

Access your business rates account (opens in new window)