Business rates information

High call volumes

We are currently experiencing high volumes of work. We will respond to and action your enquiries as early as we can and ask that you allow for this before contacting us. We apologise for any inconvenience this may cause.

If your enquiry is urgent and you believe you will suffer financial hardship due to the delay, have been summoned to appear at Court for non-payment of your business rates, or received a visit from one of our enforcement officers please contact us on 01482 300 301.

Business rates - non-domestic rates

Business rates are the commonly used term for non-domestic rates. Non-domestic rates are charged on most non-domestic premises, including commercial properties such as shops, offices, pubs, warehouses, and factories. The council calculates and collects non-domestic rates on behalf of the central government.

The central government sets the amount of rates you must pay each year.

From 1 April 2013, along with all other local authorities, we received less government grant but kept about half of the business rates we collect locally, which provides a financial incentive to improve the local economy. The remainder continues to go to the central government for reallocation to local authorities through various grants.

We work out your business rates bill by multiplying the rateable value of your property by the business rates ‘multiplier’.

You can find out about -

getting help to estimate your business rates on GOV.UK
Registering for business rates
Reporting a change for Business rates
applying for Business rates, reliefs and exemptions

If your Business is currently registered with Hull City Council, you can access a range of services online through My Business Rates account.

For more information explaining Business Rates access our a guide to business rates.

Rateable value

All non-domestic properties are given a rateable value by the Valuation Office Agency (VOA). There is a revaluation of all business rates. This is usually every 5 years to reflect changes in the property market. Find out more about the 2023 revaluation.

The rateable value of the property is based on the yearly rent the property could have been let for on the open market on a particular date. From 1 April 2023, the rateable values are based on the valuation date of 1 April 2021.

The ratepayer and certain others who have an interest in the property can appeal against the value shown in the list if they believe it is wrong. For more information, see the Appeals and disputes.