Business rates information

High call volumes

We are currently experiencing high volumes of work. We will respond to and action your enquiries as early as we can and ask that you allow for this before contacting us. We apologise for any inconvenience this may cause.

If your enquiry is urgent and you believe you will suffer financial hardship due to the delay, have been summoned to appear at Court for non-payment of your business rates, or received a visit from one of our enforcement officers please contact us on 01482 300 301.

Business rates - non-domestic rates

Business rates are the commonly used term for non-domestic rates. Non-domestic rates are charged on most non-domestic premises, including commercial properties such as shops, offices, pubs, warehouses, and factories. The council calculates and collects non-domestic rates on behalf of the central government.

The central government sets the amount of rates you must pay each year.

We work out your business rates bill by multiplying the rateable value of your property by the business rates ‘multiplier’.

You can find out about -

If your Business is currently registered with Hull City Council, you can access a range of services online through My Business Rates account.

For more information explaining Business Rates access our a guide to business rates.

Register or Access My Business Rates account (opens in new window)

Rateable value

A rateable value, set by HRMC Valuation Office, is an estimate of the yearly rent for your property. For the 2026 revaluation, rental values from 1 April 2024 are used. These values help calculate your business rates bill.  You can find more inforrmation on revaluation on our page.

For more information on rateable values you can visit our rateable value of your business page.

The ratepayer and certain others who have an interest in the property can appeal against the value shown in the list if they believe it is wrong. For more information, see the Appeals and disputes.