My business rates online

High call volumes

We are currently experiencing high volumes of work. We will respond to and action your enquiries as early as we can and ask that you allow for this before contacting us. We apologise for any inconvenience this may cause.

If your enquiry is urgent and you believe you will suffer financial hardship due to the delay, have been summoned to appear at Court for non-payment of your business rates, or received a visit from one of our enforcement officers please contact us on 01482 300 301.

Online access to your business rates account. If your Business is currently registered, using your Business Rates account number you can access a range of services online.

This service can be used to -

check your balance and payments
make payments
set up a direct debit online
change your payment method or date
check if any reliefs or discounts are being applied
tell us about any changes to your business - such as moving address
apply for relief or an exemption
request copies of bills
apply for a refund
raise a general query

If you have an enquiry about business rates, including registering or accessing your account, complete the online form below -

Business rates general enquiry (opens in new window)