The Valuation Office Agency (VOA) updates rateable values every three years. This is called a revaluation.
Rateable values are the amount of rent a property could have been let for on a set valuation date. For the 2023 valuation, that date was 1 April 2021.
The next revaluation will come into effect on 1 April 2026.
Contacting the Valuation Office Agency
We are responsible for anything to do with your business rates bill. The VOA is responsible for the valuation of your property.
For all queries about your rateable value you will need to contact the VOA. You can create a Business Rates Valuation Account on GOV.UK.
Find your rateable value
You are now able to see the future rateable value for your property and get an estimate of what your business rates bill may be. This can be done using the VOA’s find a Business Rates Valuation Service on GOV.UK.
Your property details need changing
To tell the VOA about changes to your property details (such as floor area sizes and parking) you need a business rates valuation account. The VOA may accept your changes and update the current and future valuations.
You believe your rateable value is too high
To tell the VOA you think your rateable value is too high, you must continue to pay your business rates as normal until a decision has been made.
Ratepayers do not have to be represented in discussions about their rateable value or their rates bill. Appeals against rateable values can be made free of charge. Ratepayers who do wish to be represented should be aware that members of the Royal Institution of Chartered Surveyors and the Institute of Revenues, Rating and Valuation are qualified and are regulated by rules of professional conduct designed to protect the public from misconduct.
Before you employ a rating adviser, you should check that they have the necessary -
- knowledge
- expertise
- appropriate indemnity insurance
Take great care, and, if necessary, seek further advice before entering any contract.
The VOA have published a guide on the GOV.UK website to inform customers on factors to consider when choosing a business rates agent.