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Planning Applications downtime for essential maintenance 9 August to 12 August 2022
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Trading Standards

Home / Business / Business advice / Trading Standards

Trading Standards promotes and ensures compliance of legislation that covers areas including -

  • unsafe goods
  • pricing and labelling of goods and services
  • counterfeit goods
  • faulty goods and services
  • weights and measures
  • food standards
  • misdescribed goods and services
  • illegal sales to young people
  • doorstep crime
  • petroleum and explosives (including firework safety)
  • unfair commercial practices
  • scams
  • letting agents
  • illegal tobacco
  • showing of animals

Trading Standards work in partnership with Citizens Advice consumer helpline.

The Citizens Advice consumer helpline will provide advice to you and refer your details to Trading Standards.

For advice or to make a complaint contact the Citizens Advice consumer helpline by

Visit the Citizens Advice consumer helpline to report a problem or receive advice

or

Telephone the Citizens Advice consumer helpline: 0808 223 1133

Relay UK - if you can't hear or speak on the phone, you can type what you want to say: 18001 then 0808 223 1133.

Lines are open Monday to Friday, 9am to 5pm. Lines are closed on bank holidays.

Related content

  • Unfair trading practices and pricing practices
  • Trading Standards advice when renting a property
  • Health and Safety Executive
  • Obtaining credit from a business
  • Buying a new or used car
  • Contracts
  • Trading Standards advice to letting agents
  • Consumer product safety for traders
  • New business advice
  • Marriage and relationships

Other Links

  • Citizens Advice consumer helpline

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