Worried about a child

If you are worried that a child or young person under the age of 18 is at risk of harm or needs help and support, it is important that you share this with us.

If you believe a child or young person is at immediate risk you should contact the police on 999.

In an emergency or for urgent advice, please contact the Early Help and Safeguarding Hub (EHASH) or the Emergency Duty Team by telephone -

  • EHASH - 01482 448 879 option 4
  • Emergency Duty Team - 01482 300 304 (Out of hours)

If your concern does not require an immediate response, please refer to the relevant guidance and submit your concern via the portal.

We prefer for all requests for service to come via the portal, but we understand that this may not be accessible for everyone. If you cannot use the portal, you can send in a completed version of the relevant form to EHASH@hullcc.gov.uk from the relevant section further down this page.

Access the portal

If you are seeking support for you and your family, a group of services known as Early Help can support you. More information on these services can be found below.

How the information you provide is handled

Qualified social work staff within EHASH will review the information received, check the records and, if necessary, make some additional enquiries. This will be done within one working day and a decision will be made about the level of risk and what service would be best to help or protect the child. For further details of what will happen next please see the what might happen guidance.

Young person wanting to request support for myself

Young people wanting to request support for themselves, can do so by completing a young person support request.

Parent wanting to request support or submit a concern about my child

Parents wishing to request support or report concerns about their own child can do so by completing a parent carer support request.

Members of the public

Many people feel nervous about getting in touch because they do not want to interfere and make things worse, or get it wrong, but it is better to be wrong than to do nothing. Your action could help protect a child from being harmed.

If you are worried that by raising this concern you may be put in a difficult position, please be assured that your details can remain confidential. If you wish to submit a public referral anonymously please ensure you provide as much information as possible in order for us to look into your concerns as quickly as possible.

Professionals wanting to report concerns or request support for a child or young person

Please complete the EHASH RFS Form

Additional advice

You can contact the organisations below for additional advice - 

Where can I access more guidance

If you want more guidance or information, further information about early help family Support is available, as well as additional guidance documents.