Leaseholder service charge payments

We have several convenient ways for you to pay your leaseholder service charge.

You need your reference number which is 10 characters and starts with an L. You can find this on your service charge invoice.

Online

Make a secure payment anytime with myPayments. You need - 

• your debit or credit card
• an email address to be sent a receipt (optional)

Visit our browser compatibility page to find out more information

Direct debit

We can set up regular payments from your bank or building society account on your behalf. You can download an app to your smartphone for your bank or building society, check their website for more details. Payment by this method is covered by the direct debit guarantee.

For a direct debit form please email us at leaseholdteam@hullcc.gov.uk with your - 

• name
• full address
• account number

You can also call -

• 01482 614 565
• 01482 615 578

Return your completed form to - 

Leasehold Team

Hull City Council

Warehouse 9

Guildhall team

Hull

Hu1 1HJ

Transfers or standing orders

You can transfer a one off payment or set up regular payments from your bank or building society through -

• online banking
• telephone banking

Our bank details are -

• Sort code: 56-00-06
• Account number: 03889149

Please quote your 10-character payment reference beginning with the letter L. 
Please allow five working days for these payments to reach the city council.

Telephone

You can make payments by telephone by calling the Leasehold Team on - 

• 01482 614 565
• 01482 615 578

You'll need -

• your reference number
• a debit or credit card

In person 

You can pay by cash only at The Wilson Centre. 

If you have a swipecard, you can pay your service charge at any -

• UK post office with cash or a cheque
• supermarket or shop that displays the PayPoint logo with cash

Find out more about PayPoint

Find out how to request a swipecard

Postal

Make your cheque or postal order payable to - Kingston upon Hull City Council - and write your reference number on the back. 

Send it to -

Hull City Council
Treasury Building
PO Box 15
Guildhall Road
Hull
HU1 2AB

Make sure you use the appropriate postal option so your payment arrives on time.

Debit and credit cards

We accept the following debit and credit cards -

• Visa
• Visa Debit
• Visa Electron
• Mastercard
• Maestro

We do not accept American Express.