Missed bin collection

You can report a missed bin collection online if it is -

  • after 4pm on your collection day
  • within 2 working days of the original collection day

Missed bin collections are collected within 5 working days of your request. Mondays are not included in those 5 working days.

Be aware that any side waste will not be collected for -

  • black bins
  • brown bins

If you have additional waste that will not fit into your bins, you can use our household waste recycling centres. Additional blue bin recycling side waste must be secured in clear bags and left by the side of your bin.

Missed Streets 

We are currently experiencing issues with bin collections, and we are aware some streets have been missed.

The following list of streets were missed for blue bin collections on Tuesday 27 February 2024 -

  • Ancourt
  • Bainton Grove 
  • Blaycourt
  • Brompton Close
  • Chadcourt
  • Didscourt
  • Earlcourt
  • Faircourt
  • Greenwood Avenue
  • Hall Road
  • Hayburn Avenue 

We will re-attend on Wednesday 28 February, ensure your bin is presented and any gates are unlocked.

Do not raise a missed collection if your street is listed above.

Report a missed bin collection