If you rent a house, garage or lifeline from us you can use your online rent account to
- access rent account details, including balances and payments
- review and update your contact details
Select the button above to log in to My Housing Online to access your rent account. If you do not have an online rent account you can sign up by selecting the button below.
Our new online housing portal is now live. To be able to use this new portal you will need to register as your old login details will not work.
You will need -
- an email address
- your rent account reference number
- or your Homesearch application number
On the registration page enter your email address and create a password. A verification email will be sent to the email address you have used to register. You must use the link in the email sent to you within one hour to verify the email address and continue the registration process.
You will be asked to enter either your rent account reference number or your Homesearch application number. Next you will be asked to enter your personal details and create your memorable question.
To create your account accept the terms and conditions and select 'Finish' to receive a welcome email.
If you have any issues with the online portal please visit our online portals help page for further information and instructional video.
Please supply me with a rent reference for a tenant
If you are a landlord or financial organisation and you want a rent reference on a council tenant, please send your request to east.parkhousing@hullcc.gov.uk. There is no charge for this service. You must seek the tenant's permission to complete the reference and include signed consent with the reference request. Please allow 3 working days for a response.
Rent statements
Every council tenant receives a quarterly rent statement. We usually send these out in January, April, July and October. The statement includes transactions for the previous quarter and outstanding balances on any other accounts linked to the rent account. These can include garage rent accounts, housing benefit overpayment,lifeline and former tenancy accounts.
If you require a copy of a rent statement please contact your local housing office using the form below -
