myHousing App

How to register

You will need to register to use the myHousing app and link your old account to access all of the features.

To register you will need your -

application bidding reference or payment reference. You will only need one, not both
date of birth
email address
full name
mobile number

If you do not have your reference details, you can make a connection later in the ‘My profile’ section of the app. Making a connection will mean your rent, repair and personal information will appear in the app

Follow these instructions to register -

access myHousing web portal (opens in new window)
select register at the bottom of the page
enter your name, email and password. Your password must contain 10 characters including both lower and upper case, a number, and a special character
open your emails to verify your email address
select the link on the email to verify your details
you will enter your title, name and phone number
you will then receive a 4-digit text message which you need to type into your phone
your phone number is now verified, providing extra security
you will need to then connect your account using your payment reference or application reference
if you are a Homesearch customer, you need to provide your application bidding reference and select 'application reference' as the reference type. If you are a tenant you need to use your payment reference. Select ‘payment reference’ as the reference type
enter your date of birth and complete your registration

You will now be registered.