Trading Standards

Trading Standards promotes and ensures compliance of legislation. They work in partnership with Citizens Advice consumer helpline.

They provide advice on the following areas -

  • unsafe goods
  • pricing and labelling of goods and services
  • counterfeit goods
  • faulty goods and services
  • weights and measures
  • food standards
  • mis-described goods and services
  • illegal sales to young people
  • doorstep crime
  • petroleum and explosives, including firework safety
  • unfair commercial practices
  • scams
  • letting agents
  • illegal tobacco
  • showing of animals

Citizens Advice consumer helpline will provide advice for you. They will refer your details to Trading Standards.

For advice or to make a complaint, contact the Citizens Advice consumer helpline. Call 08081 566 720.

Relay UK

If you cannot hear or speak on the telephone, you can type what you want to say to - 18001 then 0808 223 1133.

Lines are open Monday to Friday, 9am to 5pm. Lines are closed on bank holidays.