Former tenant rent arrears payments

You need your reference number, which is 10 digits and starts with the letter H. You can find this payment reference at the top right corner of your rent statement or on a rent notification letter issued every March. This is also found on your swipecard, on the front of your card in the bottom left corner just below your name. If you don’t have any of these contact your local housing office.

Online

You need -

  • your debit or credit card
  • an email address to be sent a receipt. This is optional

Debit and credit cards

We accept the following debit and credit cards -

  • Visa
  • Visa Debit
  • Visa Electron
  • Mastercard
  • Maestro

We do not accept American Express.

Pay your former tenant rent arrears (opens in new window)