If you wish to pay your invoice, you need your reference number which is 10 digits long and starts with a 6 or a 7. You can find this number on your invoice.
Pay your Adult Social Care invoice (opens in a new window)
Non-residential - Direct debit
We can set up regular payments from your bank or building society account on your behalf. You just need to complete and return our Direct Debit mandate. The Direct Debit will be set up for first of each month. This will be the date that your payment will be withdrawn from your bank account.
Post your completed direct debit mandate to -
Hull City Council
ASC Income and Payments team
Freepost RSJC-KKBE-ABXZ
PO Box 15
Hull
HU1 2AB
Adult Social Care residential and non-residential charging periods
You can access Information on the scheduled charging periods for 2025 to 2026 adult social care for residential and non-residential care.
Transfers and Standing Orders
You can transfer a one-off payment or set up regular payments from your bank or building society.
Our bank details are -
- Sort code - 56 00 06
- Account number - 03889149
- you need to quote your 10-digit invoice number
Telephone
You can pay anytime by automated telephone payment on 01482 300 300 (select option one). Our contact centre staff are available to take payments -
- Monday to Friday, 8am to 7pm
- Saturdays, 9am to 1pm
You will need -
- your reference number
- a debit or credit card
Postal
Make your cheque or postal order payable to - Kingston upon Hull City Council - and write your reference number on the back. Send it to -
Hull City Council
Treasury Building
PO Box 15
Guildhall Road
Hull
HU1 2AB
Make sure you use the appropriate postal option, so your payment arrives on time.
Debit and credit cards
We accept the following debit and credit cards -
- Visa
- Visa Debit
- Visa Electron
- Mastercard
- Maestro
We do not accept American Express.