How to help protect yourself and your family
You can help to keep yourself and your family safe by -
- notifying us if your boiler or hot water tank is not working properly
- not adjusting the temperature settings on your boiler or hot water system. The hot water should be set to heat up to 60 degrees Celsius
- contacting us if you find any debris or discolouration in the water
- flushing through showers and taps for two minutes when they have not been used for more than one week
- keeping all shower heads and taps clean and free from a build-up of limescale, mould or algae growth
- flushing toilets with the lid down following a period of non-use
- draining hosepipes after use and keeping out of direct sunlight
- keeping spas and hot tubs clean, free from debris and checking and cleaning the filters. Change the water before use if it is not used often
For further information visit the Health and Safety Executive