Decoration and disturbance allowances

We will compensate you in some cases if the work we have done has damaged the decoration in your home or caused a major disturbance. If we have damaged decoration, payment is only made for the areas affected by the work. The payment is to help towards the cost of redecorating, not to cover the full cost of redecoration.

The payments are -

Item Cost
Anti-fungal treatment

£19 per wall only if more than one square metre has been affected

£37 part ceiling

£74 full ceiling

Bath renewal £37
Bathroom renewal £81
Ceiling renewal

£37 part

£74 full
Damp proof course £19 per wall only if more than one square metre has been affected
Doorway or window brick up £19
Fireplace surround and hearth removal £116
Floor renewals (concrete only) £74
Kitchen renewal £104
Plasterwork £19 per wall only if more than one square metre has been affected
Rewire (full home only)

£93 one bedroom

£122 2 bedrooms

£156 3 bedrooms

£185 4 or 5 bedrooms

A cheque will be posted to you between 6 and 8 weeks after the repair order has been closed. You do not need to claim the allowance. Sometimes there are delays between work being done and the work order being closed.

If it is more than 8 weeks after the work was done and the work is included on the list above you can ask us about a decoration allowance, telephone 01482 300 300.