Report
When it rains heavily, our drains may not be able to clear the large volume of water away immediately. If the water remains standing on the surface when the rain has stopped and has not drained away after a reasonable amount of time. You can report this by -
- completing the contact our council form
- email info@hullcc.gov.uk with the exact location
- call 01482 300 300
If the gully is on private land you should ring a private drain company.
If the drain services more than one property and raw sewage is visible contact Yorkshire Water on 0345 124 2424.
Broken or missing gully cover or grate
If you see a gully with a broken or missing cover, let us know straight away. Try to be as precise as possible by giving us details of the road that it is on, nearby lamp posts or house numbers. We will inspect defective gullies within 24 hours to determine what actions are required to rectify the problem.
You can report a broken or missing cover by completing the online form below -
Contact us (opens in new window)
What happens next
We attempt to clear the blockage by jetting. If that is unsuccessful we may need to excavate to clear the blockage by removing earth around the gully and digging to find the problem.