Platforms

Portals and online accounts

We provide a range of online portals, each dedicated to a specific service. To access council services online, it’s important to use the portal that matches the service you need.

myAccount

myAccount is used for many of our services, as it allows residents, businesses, and customers to report issues and easily monitor the progress of service requests.

Council Tax

My Council Tax allows you to manage your Council Tax account online. You can view and download your bills, apply for discounts, and report changes.

Housing Benefit

The Housing Benefit Portal provides support for submitting a new claim and checking progress.

Business rates

Business Rates Portal lets you manage your account online. You can view and download bills, apply for discounts, and report changes.

Planning Applications

The Planning Applications Portal lets you view documents and plans, submit comments, and track progress.

School Portal

School Portal provides online access to the school admission service.

Parking and Permits (miPermit)

miPermit allows residents to apply for or renew their parking permits online.

Bus Passes

By using My Bus Pass Portal, you can apply for or renew your bus pass online.

YorTender

YorTender portal provides access to local authority tender opportunities within the Yorkshire and Humber region.

Jobs Portal

Within the Jobs Portal, you can view current vacancies and apply online.

Hull Children, Young People and Families Self Service Hub

The Hull Children, Young People and Families Self Service Hub is a place for professionals and members of the public to contact us, make a referral or application.

Hull Adventure booking portal

The booking portal lets you book sessions online. Information can be found on Hull Adventure.

Keyboard

Experiencing an issue

If you are unsure of how to use our websites, portals and apps, we have resources that can help.

Troubleshooting