Advice and support from an advisor

At the age of 17 years and 6 months, you will be allocated a personal advisor from the leaving care team. Your personal advisor is there to help you to prepare to live independently. They will offer advice and support after you leave care. They should talk to you about what support you need and record this information in your pathway plan.

Your personal advisor will consider with you what extra support you may need. You might, for example, need extra support because you -

  • have special educational needs or a disability
  • are an unaccompanied Asylum Seeking Child (UASC) and your immigration status is unclear
  • are in or leaving custody or you have had contact with the criminal justice system
  • are a young parent
  • are going through a difficult time in your personal life

We will try to make sure that you keep the same worker, though this will not always be possible. The amount of support you receive from your worker depends on what you want and your circumstances.

Your personal advisor will make sure you are given the support you need to make a successful transition to adulthood. Either directly, or through helping you to build a positive social network around you.

Your personal advisor will talk with partner agencies and providers. This is to make sure they are aware of the extended duty to care leavers. This will include, for example, Job Centre Plus, local health and mental health teams.

Personal advisor up to 25 years

Following recent changes in the law, you will be able to ask for support from your personal advisor up to the age of 25. Support is available whether you are in education or training or not. This will depend on your personal circumstances. Your needs will be assessed to make sure you have the right support to allow you to make the transition to adulthood. You can return to us for advice and support if you come into difficulty.

If you are under 25 years and feel that you need support, contact the leaving care team on 01482 615 650 to arrange an appointment.

Pathway planning

Your personal advisor will prepare a pathway plan with you. This includes any other important people in your life. It sets out your needs, views and future goals. It identifies exactly what support you will receive from us. We will review your pathway plan with you at least every 6 months so that it is kept up to date.

The leaving care team is based at -

Kenworthy House
98-104 George Street

Duty service

The leaving care team have a duty service based at Kenworthy House. If you need support in an emergency, you should first contact your personal advisor.

If you cannot contact your personal advisor, you should contact the leaving care team on 01482 615 650. Or you can come to Kenworthy House and ask to speak to a duty worker.

Opening hours

Monday to Thursday - 9.30am to 4.30pm
Friday - 9.30am to 4pm