In this section
Rateable value of your business
The Valuation Office Agency (VOA) regularly update the rateable value of all business. They also regularly update the rateable value of other non-domestic properties.
Rateable values are the amount of rent a property could have been let for on a set valuation date. For the 2023 rating list, this date was 1 April 2021. We use these rateable values to calculate business rates bills.
Find your rateable value
You can check the rateable value of your non-domestic property and similar properties. You can see how your rateable value was calculated by the VOA by visiting GOV.UK.
Your rateable value is shown on your business rates demand.
Report a change to your property
You can report changes that might affect your property’s rateable value to the VOA. Or you can challenge your property’s rateable value. Report this on GOV.UK.
You may get a temporary reduction in your business rates. This is in the case of if your premises are affected by severe local disruption like -
- flooding
- building
- roadworks
You must continue to pay your business rates as demanded until a decision has been made by the VOA.
Contacting the Valuation Office Agency
To contact the VOA -
- use your business rates valuation account by signing in. Or create a business rates valuation account
- call them by telephone on - 0300 050 1501
Rating advisors
Ratepayers do not have to be represented in discussions about their rateable value. They do not have to be represented about their rates bill either.
Appeals against rateable values can be made free of charge. Ratepayers who do want to be represented should be aware of members of the Royal Institution of Chartered Surveyors and the Institute of Revenues, Rating and Valuation. They are qualified and regulated by rules of professional conduct. The conduct is designed to protect the public from misconduct.
Before using a rating advisor, check that they have the necessary knowledge and expertise. They also need appropriate indemnity insurance.
Take great care and, if necessary, seek further advice before entering any contract.