The Wilson Centre - Customer Services
You can visit to see an advisor or to use our facilities to access online services (Self Service).
Self Service
Self-service will allow you to access services without the need to see an advisor. These include -
- myAccount
- Council Tax account
- Housing Benefit
- Housing online account
- retrieve balances and payments
- raise non-emergency repairs
- bid for properties
These services can be accessed online without the need to visit a Customer Service Centre by using a -
- pc
- laptop
- smartphone
- tablet
If you are unable to provide proofs online you can visit a Customer Service Centre to provide these.
Important information
We have toilets and baby changing facilities available.
You can access many services online including –
- anti-social behaviour reporting
- bins and waste management queries
- Council Tax
- Homesearch queries
- Housing Benefits
- housing queries
- housing repairs
- parking / bus lane enforcement
- planning applications
The Wilson Centre
Alfred Gelder Street
Hull
HU1 2AG
Telephone - 01482 300 300
Opening times
| Day | Times |
|---|---|
| Monday | 9am to 4:30pm |
| Tuesday | 9am to 4:30pm |
| Wednesday | 10:30am to 4:30pm |
| Thursday | 9am to 4:30pm |
| Friday | 9am to 4:30pm |
| Saturday | 10am to 1pm |
| Sunday | closed |
If you choose not to visit you can contact us using the link below -
Citizens Advice
Citizen Advice are only available by -
- telephone
- web chat
Advice line - 03444 111 444 (local rate)
Universal Credit - 08001 448 444 (freephone)
E-mail - e-advice@hull-eastridingcab.org.uk
More information is available below to confirm areas of advice they can help with -
Access Hull and East Riding Citizen Advice website for more information
Further information can also be found on The Citizens Advice site
Should you need any further information please do not hesitate to get in touch.
