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Public toilets around Hull City Centre
Loss of power to Switch 2 meter and heater system controls
Public toilets around Hull City Centre

The Wilson Centre

Home / Council and democracy / Customer service / The Wilson Centre

The Wilson Centre - Customer Services

You can visit to see an advisor or to use our facilities to access online services (Self Service).

Self Service

Self-service will allow you to access services without the need to see an advisor. These include - 

  • myAccount
  • Council Tax account
  • Housing Benefit 
  • Housing online account
    • retrieve balances and payments
    • raise non-emergency repairs
    • bid for properties 

These services can be accessed online without the need to visit a Customer Service Centre by using a - 

  • pc
  • laptop
  • smartphone
  • tablet

If you are unable to provide proofs online you can visit a Customer Service Centre to provide these.

Important information

We have toilets and baby changing facilities available.

You can access many services online including – 

  • anti-social behaviour reporting
  • bins and waste management queries
  • Council Tax
  • Homesearch queries
  • Housing Benefits
  • housing queries
  • housing repairs
  • parking / bus lane enforcement
  • planning applications
  • disabled toilet icon
  • accessible lift icon

The Wilson Centre
Alfred Gelder Street
Hull
HU1 2AG

Telephone - 01482 300 300

Opening times

Day Times
Monday 9am to 4:30pm
Tuesday 9am to 4:30pm
Wednesday 10:30am to 4:30pm
Thursday 9am to 4:30pm
Friday 9am to 4:30pm
Saturday 10am to 1pm
Sunday closed

View larger map

If you choose not to visit you can contact us using the link below - 

Contact us

Citizens Advice

Citizen Advice are only available by -

  • telephone
  • web chat
  • e-mail

Advice line - 03444 111 444 (local rate)
Universal Credit - 08001 448 444 (freephone)
E-mail - e-advice@hull-eastridingcab.org.uk

More information is available below to confirm areas of advice they can help with -

Access Hull and East Riding Citizen Advice website for more information

Further information can also be found on The Citizens Advice site

Should you need any further information please do not hesitate to get in touch.

PDF icon Areas of advice

Related content

  • Other places we are available
  • Freedom of information requests
  • Contact us
  • Orchard Customer Service Centre
  • Housing Ombudsman Complaint Code Self-Assessment
  • Customer Service Centres
  • Bransholme Customer Service Centre
  • What happens to my feedback?
  • Customer feedback and complaints
  • Refugee Integration Service

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