In this section
Fire safety in the communal areas
Communal areas such as entrances, corridors, bins and parking areas are for all tenants to use.
They must be kept clutter-free and sterile to ensure a clear escape route, should a fire break out.
- Do not leave any rubbish or unwanted furniture anywhere inside the communal areas of the flats, including door mats, as these are a fire hazard. The communal area includes both internal and external entrances, exit areas and lifts
- If you have any bulky items that you need collecting, we provide a collection service which is free for up to five items in one collection every 12 months. You can request a bulky item collection
Fire doors
Fire doors must be kept closed. They slow down the spread of fire and smoke in separated areas.
- Door closers must be installed, and the doors should close shut
- Do not tamper with or disconnect any door closer
- Keep all doors closed when sleeping, especially kitchen and living room doors
- Do not prop open fire doors
- Report any damage to fire doors immediately
- If you do not have a thumb turn lock on your flat door, you must contact us, and one will be installed free of charge. You should not need a key to evacuate your building
Bin chute
If in doubt, don’t put it down. If you try to get larger items to go down the chute, it will cause a blockage and become a fire hazard. Please use the chutes correctly.
- Bag up your rubbish, including cat litter, leftover foodstuffs, tea bags, etc, using only small carrier bags and tie them up
- Nappies and feminine products should be disposed of in a suitable paper or plastic bag
- Do not put cigarettes, matches or any other flammable items down the chute
You can request a bulky item collection.
What can go down the chute
- Small plastic carriers to bag up rubbish (17 inches or 43cm deep by 15 inches or 38cm wide)
- Flattened plastic bottles
- Torn up large cardboard boxes
What cannot go down the chute
- Cigarettes, matches or other flammable items
- Leftover pizza boxes
- Large cardboard boxes or bin bags
- Pillows or duvets
- Vapes or e-cigarettes