Mutual Exchange applications
A mutual exchange is where two or more social housing tenants swap homes, with consent from their landlord(s).
If you are a secure council tenant then you have the right to apply for a mutual exchange with another tenant. This can be a housing association or another council tenant. You can apply to swap homes with tenants from other parts of the country as well as those in Hull.
Searching for a mutual exchange
To search for a mutual exchange, you can register with House Exchange free of charge at the link below. This is a national website which allows you to search for people who would also like to exchange their home, who are verified social housing tenants.
You can also advertise yourself to find a swap, for example, in your local shops, or you may already know someone who you would like to swap homes with.
Safety precautions
Please be careful about the amount of information you share about your home and your personal circumstances when searching for a mutual exchange, especially if you are doing this outside of the House Exchange website.
We do not advise using social media platforms for this purpose. Those registered on the House Exchange website are verified by their landlords as being social housing tenants.
You should never offer or accept any payment for a mutual exchange.
The following safety precautions may be useful as a guide.
Safety precautions for showing your home and viewing homes
Apply to swap homes
Once you have found a person who you would like to swap with, you will need to complete the mutual exchange application form which can be accessed below.
Once the application is received you will be contacted by your local housing officer who will discuss the process with you.
Please note you cannot obtain a paper copy from a Customer Service Centre or Information Point.
If you are a Hull City Council tenant you do not need to register on our housing list, you only need to complete the mutual exchange application form. If you are not a Hull City Council tenant, you will need to register which you can do at the link below.
Once the mutual exchange application form is submitted
We must make our decision on whether the exchange can go ahead within 42 days of us receiving your mutual exchange application form.
You will be contacted by us (or your landlord if you are not a Hull City Council tenant) to arrange for a viewing of your property and/or a discussion about your rent account. There are various things we need to check before we can make our decision. There are several statutory reasons that we might refuse to allow you to swap homes.
Statutory grounds for refusing a mutual exchange
If you are waiting on a response and it has been longer than 42 days please use the below to submit your query to the relevant department
