Community trigger

If you have already reported antisocial behaviour (ASB) and the problem has not been resolved, use the community trigger to ask for a review of your case.

Community trigger is a way that you can ask us to review responses to complaints of ASB. We make sure that we work together with partners. We share information with them to try to resolve your ASB complaint.

This does not replace the complaints procedure. You can still make a complaint about the service you have been given via that procedure.

How to use the community trigger

You can request the trigger if -

  • you as an individual have complained to us, Humberside Police or your registered social landlord 3 times about separate ASB incidents in the last 6-months and feel you have not had an adequate response 
  • 5 individuals have complained about the same issue, and they feel that they have not had an adequate response

You can request a community trigger review of your case by completing the form below -

Community Trigger (opens in new window)

Send a letter -

Hull Community Safety Partnership
Hull City Council
33 Witham

Telephone - 01482 300 300

Provide details

You need to provide details of each time you have complained including the -

  • name of organisation
  • incident reference number
  • details of the antisocial behaviour

The trigger takes into consideration -

  • the persistence of the ASB
  • the harm or potential harm caused
  • the adequacy of the response
  • whether it is hate motivated

Anyone can activate the trigger such as -

  • a family member
  • a carer
  • an MP
  • a councillor
  • a friend