Parking and bus lane penalty charge payments

There are several ways to pay a parking penalty charge notice or bus lane penalty charge notice (PCN). These must be paid in full within 14-days of being issued before the fee increases.

You need your reference number, which is 10 digits and starts with KH. If you have a different reference number, refer to your penalty charge notice to find out how to pay.

Online

Make a secure payment anytime with myPayments. You need -

  • your debit or credit card
  • an email address to be sent a receipt. This is optional

You can only make online payments using a compatible browser.

Pay your PCN (opens in new window)

Telephone

You can pay anytime by automated telephone payment on 01482 300 300 and selecting option one.

You will need -

  • your reference number
  • a debit or credit card

Debit and credit cards

We accept the following debit and credit cards -

  • Visa
  • Visa Debit
  • Visa Electron
  • Mastercard
  • Maestro

We do not take American Express.

If you do not have your PCN number ring 01482 300 300 to speak to an advisor who will assist you.

If your case is at the Bailiff stage you must contact the Bailiff directly. You can also telephone the Traffic Enforcement Centre on 0300 123 1059 or 01604 619 450. You will need to quote your PCN reference number.

If you wish to challenge your parking penalty, or appeal or access footage of you bus lane penalty.