Parking and bus lane penalty charge payments

There are several ways to pay a parking penalty charge notice or bus lane penalty charge notice (PCN). These must be paid in full within 14-days of being issued before the fee increases to the higher rate, which you can find details of on your PCN.

Online

Make a secure payment anytime with myPayments. You need -

  • your debit or credit card
  • your reference number, which is 10 digits and starts with KH
  • an email address to be sent a receipt. This is optional

You can only make online payments using a compatible browser.

Pay your PCN (opens in new window)

Telephone

You can pay anytime by automated telephone payment on 01482 300 300 and selecting option one.

You will need -

  • your reference number
  • a debit or credit card

In person

You can -

  • pay your PCN at one of our libraries using cash
  • pay at the following libraries -
    • Avenues
    • Bransholme
    • Hull Central
    • East Park
    • Fred Moore
    • Greenwood
    • Ings
    • Western

Debit and credit cards

We accept the following debit and credit cards -

  • Visa
  • Visa Debit
  • Visa Electron
  • Mastercard
  • Maestro

We do not take American Express.

If you do not have your PCN number, you can contact us or write to -

CPE Hull
PO Box 474
Hull
HU9 9ES

You must include -

  • The vehicle registration number
  • Your address
  • Your telephone or mobile number
  • date the Penalty Charge Notice was issued
  • where the Penalty Charge Notice was issued
  • make of your vehicle
  • model of your vehicle
  • colour of the vehicle