We are carrying out surveys to update our records about the condition of High-Rise flats and for future improvements works including District Heating.
These surveys will take place in communal areas wherever possible but if your home is directly affected you will receive a letter.
Houses, Bungalows and Flats
We have 23,000 homes in our stock and over the next 3 years we have ambitious plans to check the condition of every home. The check will be a visual inspection of all the rooms inside your home, and outside will also be looked at.
It takes around 30-45 minutes, and we will be taking photos of anything where repairs or possible future improvements are noted. We will use the results to identify when and where homes will need planned improvements and what this means for you.
Next steps
We have appointed a company called Pennington Choices Ltd to do this work on behalf of the Council. A small pilot of 50 properties will take place in the next few weeks and Pennington Choices Ltd will contact you direct if your home is included.
Each surveyor will be carrying an identification card and a letter of authority, which you should always ask to see before giving anyone access to your home.
The surveyor’s identification can also be checked using the Freephone number 0800 883 0334 or emailing Pennington Choices.
In the meantime, you should continue to report any repairs to the Council.