Card security
Card Security Verification or 3D-Secure
You may see this screen after you confirm the payment details -
Card Security Verification
You will be redirected to your bank's Card Verification page. After verification, you will return to the authorisation process. If you are not redirected in 5 seconds, click the submit button below
Redirecting for Card Verification
3D-Secure is an additional security measure used by most card issuers. During an online payment, you may be redirected to the card issuer's website and asked additional security questions to confirm you are the person the card was issued to.
If you fail to complete the 3D-Secure process successfully, your payment will not be accepted. This protects you if your card is stolen and protects the Council from fraudulent payments.
The details of the 3D-Secure process depend on the card issuer. It is not under our control. If you have any questions about this process, you should ask your card issuer.