Aids and adaptations for our tenants

Lift not working

My stair lift is not working

If the stair lift -

  • is still under warranty with Prism Medical, you can contact them on 01924 840 100
  • still under warranty with Handicare Stairlifts, you can contact them on 03700 118 282
  • not under warranty, contact Pickering Lifts on 01482 352 996

My through floor lift is not working

If the through floor lift is –

  • still under warranty with Prism Medical, you can contact them on 01924 840 100
  • still under warranty with Wessex Lift Co. Ltd, you can contact them on 01794 830 303
  • not under warranty contact Pickering Lifts on 01482 352 996

Disabled Facilities Grant Warranties

When the stair lift or through lift was installed, it will have had a maintenance and repair warrantee provided as part of the grant. After this period, the householder handles arranging and funding any maintenance and repairs. Pickering Lifts can help in this case.