How telecare works

Telecare is free after assessment for any sensors you need to support you to live at home.

Some telecare equipment requires you to have a Kingston Care lifeline installed in the property. There is a small weekly fee for this.

Contact us via telephone - 01482 614 300 or email - to find out current charges for the lifeline.

Should a linked in sensor be activated. An alert is raised at Kingston Care where trained operators take the most appropriate action. Whether it be contacting your identified responder or emergency services.

A responder can be -

  • a family member
  • friend
  • neighbour
  • doctor
  • emergency services

Not all telecare equipment requires a Kingston Care Lifeline to be installed. For example a BUDDI GPS pager or a just checking system.

Sensors include -

  • falls detectors
  • bogus caller alert
  • epilepsy sensor
  • door sensors
  • occupancy sensors for -
    • beds
    • floor
    • chair

They provide an early warning by alerting that the user has left their bed or chair and not returned within a predetermined time.

Smoke detectors or heat heads are potentially a life saving device. The radio smoke or heat detector provides extra protection. By raising an instant alarm call to Kingston Care.

To find out more about telecare contact the Telecare Team on 01482 318 700 and ask for the Telecare Duty Worker – line is open Monday to Friday 8.30am to 4:30pm.