Access to services will be limited as a result of the necessary changes and measures that will be introduced as a result of coronavirus.
Initially, the following libraries will reopen for appointment based services only, including a Select and Collect service -
- Hull Central Library on Albion Street
- Bransholme Library at North Point Shopping Centre
- Fred Moore Library on Wold Road
- Freedom Centre Library on Preston Road
- Greenwood Avenue Library on Greenwood Avenue
- Gipsyville Library on North Road
- Ings Library on Savoy Road
- Western Library on The Boulevard
Rail card services will be by appointment only.
To use the Select and Collect service call 01482 210 000 or email firstname.lastname@example.org
The following will initially remain closed -
- Avenues Library on Chanterlands Avenue
- East Park Library in East Park
- Longhill Library on Shannon Road
- Waudby Library in The Waudby Centre, Annandale Road
Safety measures will be in place at Hull libraries to protect staff and service users.
You can apply for a disability railcard if you are a Hull resident, hold a disability bus pass issued by us and are registered with social services with one of the following coloured registration cards -
- severely sight impaired (blind) - yellow card (If you are sight impaired you are not eligible).
- profoundly or severely deaf - white card (if your card ends with HH then you are not eligible for a disability rail card).
- limbless or long term loss of use of both arms - blue card or letter from NHS limbless unit
- learning disability - pink card
- without speech - grey card
If you have a green, purple, or any other coloured social services card you are not entitled to a disability railcard.
You need to provide -
- a completed application form available from an issuing library
- an eligible social services registration card
- a disability bus pass
What happens next
Your railcard is posted out to your address by the railcard company.
Use of disability railcards
You can use a disability railcard on Northern Rail train services from Hull into all East Riding of Yorkshire
stations, Scarborough and York after 9.30am, Monday to Friday all day Saturday, Sunday and bank holidays.
Make sure you have your railcard with you onboard the train to show the conductor.
If your disability railcard is about to expire you can visit one of the issuing libraries up to 10 working days before the date of expiry to apply for your renewal.
In order for your renewal to be processed you will need to -
- fill in the application form
- provide proof of residency
- provide proof of disability
Lost or stolen bus passes
If your disability railcard becomes lost or stolen visit one of the issuing libraries as soon as possible for a replacement. For a replacement you need to provide proof of identity but you do not need to provide proof of residency or disability if these details have not changed.