Response times for Business Rates
Due to major changes to Business Rates regulations set by the government, the Business Rates section is currently building new processes. We are awaiting final details from the government before the Service Standards can be put in place. We apologise for any inconvenience this may cause.
We aim to reply within 5 working days for emails received from the call centre.
We aim to call back the customer within 5 working days for service requests