Arrears of contributions
If you cannot keep up with payment of your care and support contributions, you must contact us as soon as possible to discuss your individual circumstances.
Upon contacting us we can discuss ‘making an alternative payment arrangement’ for you to pay your arrears over a longer period of time. When contacting us, you will need to tell us a weekly or monthly amount you can afford to pay towards your arrears and provide us with your preferred contact details.
You can contact us by -
- email - ascarrears@hullcc.gov.uk, or
- Telephone - 01482 613 630
If no contact or payment is made within 7 days of receiving your arrears statement, we will begin further steps to recover the outstanding debt.
These steps include liaising with your social work team to review the care and support that you currently receive. Further recovery action could incur additional charges for you.
Help with your finances
If you have money worries or wish to know what other financial help is available to you, access our Help with money section.